AI and complex intelligent systems

Published: July 3, 2020

How can organisations be managed to responsibly contribute to, and benefit from, the emergence of artificial intelligence and complex intelligent systems? This is the overall question addressed by the project “The emergence of complex intelligent systems and the future of management” in the WASP-HS program.

The importance of understanding complex intelligent systems and management has also been addressed by the project members Nicolette Lakemond, Gunnar Holmberg and Anna Yström in the article “AI i komplexa intelligenta system” (Management of Innovation & Technology).

The research within the project is in its very start, but the researchers predict that new knowledge about future complex systems and management is important from several perspectives.

(1) Together with practitioners, management and innovation researchers need to proactively contribute to the design of future complex intelligent systems that enable organisations to responsibly contribute to and benefit from the new opportunities for AI for an AI-enhanced society. This includes finding methods to consider a wide range of aspects such as morals, ethics, social acceptance and stakeholders’ interests linked to AI and coping with the changes in the industrial and social landscape.

(2) Especially for Sweden, as a small nation with the ambition of being an early adopter of AI, it is important to ensure an approach to AI in a way that promotes opportunities, suppresses the threats and enables system-building industries to remain competitive in a changing and partly new landscape.

(3) The focus on complex intelligent systems in management research has so far been largely absent and limited to relatively narrow applications and their business consequences, despite the importance of a broader scope that is underscored by various policy documents in Sweden, the EU, and the US.

Read the full article (in Swedish).

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